SignRequest privacy policy

SignRequest B.V. ("SignRequest") is committed to protecting your privacy and personal data. We process personal data in compliance with the privacy and data protection laws of the Netherlands, where SignRequest is established. In this privacy policy, we describe how we deal with personal data in the context of providing SignRequest's services to you.

What information do we collect and for what purpose?

When using our service, we may ask you for your name, email address, telephone numbers, gender and postal address, and as part of a signing process, we process the signature that you place. Your name and email address may also have been provided to us by someone who sent you a signrequest . If you log into your SignRequest account using Facebook, Google or other services, these services may share additional information about you in accordance with their privacy policy.

When you use the SignRequest services and website, your computer will automatically provide us with certain information about your computer hardware and software, such as IP addresses, operating system, browser type, location data provided by your browser, domain names, access times, timestamps and referring websites.

The intend of SignRequest for collecting and processing information is first and foremost for providing our services. Secondly, we may use such information for the operation of our website and services, to maintain the quality thereof, and to obtain statistics regarding the use of the website and services. We may also use it to show to free users advertisements – that help keep our services free – and to send information about the products and services of our partners. Paying or registered SignRequest users will receive information (for example a newsletter) about our services. However, non-registered SignRequest users that originate from paying users will not receive information about our services or about the products and services of our partners.

Who can access this information?

Use of SignRequest's services implies that certain personal data is shared between users exchanging a signed document. After completing a signing process, SignRequest will send a signing log to both the user that initiated the signing process and to any users that have signed the document or are in another way related to the signrequest. This signing log may contain names, email addresses, IP addresses and timestamps of all users involved, and may also contain certain additional information, such as location data or domain names. All changes to the document, initiated by users, such as text, dates and signatures, will be included in the signing log.

During the signing process, we may provide users involved with information about the status of the signing process, such as whether a signrequest has been delivered, viewed, downloaded and/or it has resulted in a signature. These events may also be included in the signing log.

Apart from these exceptions, SignRequest will not share personal data with third parties. We will only disclose personal data if we are compelled to do so by a court of law or lawfully requested to do so by a governmental entity, or if we have reason to believe disclosure is necessary to comply with the law or to protect or defend our rights or property. Transfer of personal data may also be part of a merger with or (partial) acquisition of our business by another company.

The use of cookies

If you use our website or services, we may place a cookie (a piece of data) on your hard drive in order to enable the use of our services, to simplify and to obtain statistics regarding the use of our website and services.

Contact information

Under the data protection laws of the Netherlands, you have certain rights, such as with regard to rectification, erasure or blocking of personal data that we process. If you have any queries in relation to such rights, please contact us at

Changes to this policy

SignRequest may alter or amend this privacy policy from time to time. If we do, we will make reasonable efforts to inform our users of such changes through SignRequest's website. If you subsequently continue to use SignRequest services, this will be understood to imply that you accept the altered or amended policy. In the event that you do not wish to accept the alterations or amendments, please stop using the services and delete any accounts you may have created on our systems.

Version: September 2014